Helping students efficiently, in a friendly manner. Handle issues for students and do our best to ensure they are satisfied.
TANGIBLES-Appearance of physical facilities, personnel, and communication materials
RELIABILITY-Ability to perform the promised service dependably and accurately
RESPONSIVENESS-Willingness to help students and provide prompt service
ASSURANCE-Knowledge and courtesy of staff and their ability to convey trust and confidence
EMPATHY-Caring, individualized attention the firm provides its students
